Privacy Policy

Novana Creative Agency ("Novana," "we," "our," or "us") respects your privacy and is committed to protecting the information you provide through our website.

Information We Collect

We may collect:

• Name
• Email address
• Phone number
• Company name
• Project details
• Marketing information you voluntarily provide

We may also collect technical information such as browser type, device information, IP address, and website usage through analytics tools.

How We Use Your Information

Information submitted through our website may be used to:

• Respond to inquiries
• Schedule consultations
• Deliver requested marketing recommendations
• Improve our services
• Communicate regarding projects
• Send updates or marketing communications when permitted

Contact Form Submissions, Marketing Inquiries, and Appointment Requests

When you submit a contact form, request marketing recommendations, or book an appointment, we use the information you provide to respond to your request, schedule follow-up, and share relevant service information.

Cookies and Analytics

We use cookies and analytics tools (such as Google Analytics) to understand how visitors interact with our website and to improve user experience. You can disable cookies in your browser settings.

Email Communications

If you opt in, we may send email updates, newsletters, or marketing communications. You can unsubscribe at any time using the link included in each email.

SMS Communications

By providing your phone number, you consent to receive text messages from Novana Creative Agency regarding appointments, project updates, customer service, and promotional communications. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.

Consent is not a condition of purchasing services.

Third-Party Services

We may utilize trusted third-party platforms including:

• Google
• GoHighLevel
• Meta
• Stripe
• Analytics providers

These providers maintain their own privacy practices.

Data Security

We use commercially reasonable measures to help protect your information.

Your Rights

You may request updates or removal of your information by contacting us using the details below.

Contact

Novana Creative Agency
Greater Houston Area
info@novanacreativeagency.com